Why Community Matters in the Future of Work

More than three years after the global pandemic sent office workers home, organizations and their leaders continue to debate the ‘right’ mix of hybrid, remote, and in-person work. Which roles can be most productive as remote roles? When do we need people meeting in person with one another? How will our leaders manage hybrid teams? […]

The Truth About Layoffs

As an enterprise-wide business partner, I have recently heard from a clients who face pressure to implement headcount reductions. These executives understand the need for belt tightening. At the same time, they are rightly concerned about long-term productivity and profitability, as well as organizational commitment, trust, and engagement. If you find yourself in a similar situation, […]

Lifting Leaders

In this conversation with Tricia Rhine and Kristal Roberts, we discuss how to step out as a leader beyond the everyday and create a clear path forward to inspire, influence and engage your team for greater results.  

Five Elements that Influence Trust with Colleagues, Patients, and Customers

Trust matters, whether you seek to strengthen relationships with patients, collaborate effectively with colleagues, or influence customer decisions. When trust is high, there is greater openness to information, confidence to take reasonable risks, and increased potential for innovation and continuous improvement. When trust is low, people are less likely to share their ideas or collaborate […]

How To Be A Leader With Courageous Clarity

It was a pleasure to join Amy Lynn Durham on Create Magic At Work™ (Season 2. Episode 12.) to talk about a range of topics including: Tips on how you can get courageous clarity as a leader. How the spirit of discovery opens up magic possibilities for leaders. Ways to recognize nonverbal indicators that help […]

Is a ‘joy gap’ reducing your results at work?

Leaders, do you have a ‘joy gap’ at work? Now, you may say, ‘Seriously?! Who has time to worry about joy? I’ve got positions to fill. I’m trying to keep the team focused on top priorities, and oh, btw, concerns about making our numbers in this uncertain economy are keeping me up at night.’ Here […]

GRACE under pressure

Phyllis joins John Baldoni to discuss the leadership benefits of greater connection, influence and trust.

Is good leadership masculine, feminine, or human?

Recently a colleague offered a provocative observation that leadership is being feminized. What did he mean by that? Well, he observed, “feminine” qualities such as care and empathy have become more highly prized in assessing leadership potential than classic “masculine” qualities like assertiveness and drive for results. His point was that each of these qualities contributes to […]

HR in the Time of Coronavirus

During these unprecedented times, HR leaders are toggling between the need to think strategically about what’s next for their organizations and the demands of significant tactical challenges. How to manage absences in the time of coronavirus. Defining and supporting remote work. Paying employees properly. Heart-wrenching decisions to terminate employees when an organization’s cash flow has suddenly […]