Five Elements that Influence Trust with Colleagues, Patients, and Customers
Trust matters, whether you seek to strengthen relationships with patients, collaborate effectively with colleagues, or influence customer decisions. When trust is high, there is greater openness to information, confidence to take reasonable risks, and increased potential for innovation and continuous improvement. When trust is low, people are less likely to share their ideas or collaborate […]
GRACE under pressure
Phyllis joins John Baldoni to discuss the leadership benefits of greater connection, influence and trust.
